Terms & Conditions

DetailEaseKC
Last updated: April 15, 2026

1. Services

Detail Ease KC provides mobile auto detailing services, including interior, exterior, and specialty cleaning packages. All services are performed at the customer’s provided location or another agreed-upon location.

We reserve the right to refuse service if conditions are unsafe, unreasonable, or not as described during booking.

2. Appointments & Scheduling

Appointments are scheduled based on availability. We will confirm all bookings via phone, text, or email.

Customers are responsible for ensuring:

• Accurate address and contact information

• Vehicle is accessible at the scheduled time

• Any special instructions are provided before the appointment

3. Cancellations & Rescheduling

We require at least 24 hours notice for cancellations or rescheduling.

• Late cancellations may result in a fee

• No-shows may be charged a cancellation fee or lose deposit (if applicable)

• Weather conditions may cause rescheduling at our discretion for safety and quality reasons

4. Pricing & Payments

Prices are subject to change depending on vehicle condition, size, and level of service required.

• Final pricing may be adjusted if the vehicle condition is significantly different from what was described at booking

• Payment is due upon completion of service unless otherwise agreed

• We accept cash and other payment methods as communicated during booking

5. Vehicle Condition

Customers agree to remove personal belongings before service begins. We are not responsible for:

• Items left inside the vehicle

• Pre-existing damage, wear, or mechanical issues

• Water spots, stains, or damage that cannot be fully removed due to condition or material

We take care in every service, but some conditions may not be fully restorable.

6. Satisfaction Policy

Customer satisfaction is important. If there is an issue with the service, customers must contact us within 24 hours of completion so we can review and address concerns.

7. Liability

DetailEaseKC is not liable for:

• Pre-existing damage

• Electrical or mechanical issues

• Items damaged due to age, wear, or material condition

• Loss of items left in the vehicle

8. Weather Policy

Outdoor detailing services may be affected by weather conditions. We reserve the right to reschedule appointments for safety and quality reasons.

9. Use of Photos

We may take before-and-after photos of vehicles for:

• Quality control

• Marketing and social media (only if appropriate)

If you do not want your vehicle used for marketing, please notify us before service.

10. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page.

11. Contact Information

If you have any questions about these Terms & Conditions, contact:

DetailEaseKC
Phone: (816)-457-7528
Email: DetailEasekc@gmail.com